Dataco Utility Services
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THE PERSONAL SIDE OF METER READING

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There are many different options for utilities to gather consumption information.  There are ERT meters – Encoded Receiver Transmitters – that enable a meter reader to  get the information they need from some distance away using radio technology.

There are ‘smart’ meters that send this information to local receiving stations, thus doing away with the need for meter readers at all.

In some areas of the province, however, meters are read the way they have always been read – by someone gaining physical access to the meter and recording the information. The information is entered into a handheld device.

When reading manually, a single meter reader can attend as many as 600 sites per day. The location of the meter, gates and other obstructions affect the quantity of sites a meter reader can reach each day. 

We ensure the meter reads are obtained within the required read window. This way the information proved to the utility is properly synced to the customers billing schedule. Not meeting this read window requirement in not an option. Otherwise, the utility will have to estimate a customer's bill which is not ideal.

We maintain a service performance rate in excess of 99%. Our crew wear appropriate identified clothing and are fully trained on handheld units. They as well, receive training on how to deal professionally and respectfully with the interactions with a customer that may occur.

Dataco can provide reads, move-in move-out reads, and one time confirmation reads. Meter readers are trained and proficient in Itron, Sensus, and Neptune handheld readers.


What Our Clients Are Saying

Dataco Utility Services has been providing exceptional water meter reading services to the Town of Drayton Valley over the past five years. Dataco is professional, proficient, and serves to offer the very best in meter reading services. The meter readers are knowledgable with water meter reading technology and always follow the necessary procedures their job description requires."
​...Town of Drayton Valley
Dataco has been meticulous with scheduling staff to read meters each month inline with our administration billing cycle for the town. The Management at Dataco are very caring and aware of their employee’s well-being, safety and productivity. Their performance has been outstanding and reporting to the town in a timely manner has been perfect. Dataco Utility Services has been a true partner and has helped us lower costs, and improve service. "
 ...small Township Alberta
Dataco Utility Services has been providing meter reading and meter disconnect/reconnect services related to over 40,000 customers in Red Deer for over a decade. We have experienced very proactive and efficient service from Dataco. Chris and his team of meter readers are a great and logical extension to our in house-staff."
...City of Red Deer

Contact Us

Head Office:
​Dataco Utility Services Ltd.
Unit #1, 5918 5 St SE           Calgary, AB
T2H 1L4
Tel: 403-229-2191

Red Deer:
​Chris Kanten
Email: ckanten@dataco.ca
Tel: 403-309-4812

  • HOME
  • SERVICES
    • OFFICE ADMINISTRATION >
      • BILLING SERVICES
      • CALL CENTRE
      • DATA ENTRY
      • COLLECTIONS
      • APPOINTMENT MANAGEMENT
      • INVENTORY MANAGEMENT
    • FIELD SERVICES >
      • DISCONNECT RECONNECT
      • METER EXCHANGE
      • METER READING
      • DELEVERY SERVICES
      • NEW METER INSTALLS
      • METER RECYCLING
  • SAFETY
  • CONTACT