Our call center provides your customers with a friendly and professional communication to address questions and concerns. We are presently open form 7am – 10pm, but we can accommodate longer hours if necessary. Our staff is professional, courteous and are informed on the requirements necessary to satisfy your customer. We answer the phone on a timely basis. We also provide a greeting that identifies your utility. If a customer’s call is sent to voicemail, the response is provided on a timely basis. We can staff our call center 365 days a year. Your utility will never be without the services of a friendly person on the other end of the line taking care of your customer's needs.