Meter Reading and Billing
METER READING AND BILLING SOLUTIONS
ELECTRIC WATER GAS
We offer a full service billing solution for smaller utilities operating in small towns across Alberta. We can service utilities that have up to 10,000 sites. We utilize state of the art software to provide you and your customers with timely and accurate billing statements.
We are a small company and our management team was raised in small towns throughout Alberta. We understand the needs and concerns of customers who live in that environment. Our call center management and staff, reflect this commitment to understanding and meeting the concerns of the small towns we operate in. We are small enough to give personal attention, yet big enough to meet your changing needs.
We believe that our experience gives us a marketing edge. Dataco operates efficiently with a minimum level of overhead expenses. We are not burdened by unnecessary administrative and management overhead costs. Therefore, we can respond quickly to our customer's needs. We are still a small company and find that our management style creates a favorable work environment for our workers and employees. Our owners take a daily active role in managing operations. Our customers have found our pricing to be competitive and cost effective.
Our hosting service allows you access to your customer accounts on a 24/7 basis.
In summary, we can provide the following services. You can choose all, or customize a program of services to meet your specific requirements:
-Meter reading – manual or automated
-Meter exception reads and other verification procedures, prior to billing
-Produce a monthly or bi-monthly bill which would include gas, water, waste water, taxes, etc.
-Mailing or hand delivery of the bill to your customers
-Call centre support to deal with customer concerns and questions
-Collection of accounts
-Provide the monthly accounting for your utility
-Provide consistent communication with the utility to ensure that the quality of service is effectively managed and adjusted to meet your changing needs.
Why us?
Alberta Owned
Alberta Managed
Alberta Employees
Alberta Driven Solution
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